Skills of a leader of a public health organization Term Paper - 1

Skills of a leader of a public health organization - Term Paper Example A leader in a public health organization ought to be able to classify and manage all activities within the organization each and every day. Coles and Porter (2008) asserts that "Organizing a normal days activities either at work or at home involves basic elements of project management such as meeting time deadlines and utilizing resources" (p. 238). There are instances during public health interventions when activities appear intricate, and instances where diverse activities require to be conducted at dissimilar periods hence a mix-up or confusion may occur. Having effective project management skills hence is important in such cases as it helps a public health leader prepare and arrange activities methodically and at the same time spot or recognize key areas that need perfection. These skills also enable a public health manager or leader to allocate resources according to precedence. It is important to point out that organizational skills enables public health leaders to conclude hea lth interventions as well as other activities aimed at improving public health timely and also account for allocated resources (Coles and Porter, 2008). Loue (2006) defines advocacy as instigating activities or manners of conduct in a bid to manipulate a course of action. A leader in a public health organization should be able to speak out and influence positive change within the community in terms of health. He should also have the ability and courage to speak against negative behaviours and activities within the community that can risk the health of community members. It is important to posit that a public health leader also ought to be able to incorporate technology in advocacy. There are various platforms through which advocacy within the community can be conducted such as through the social media, television, and news papers or magazines. In other words, comprehending the role of the social

Five Types of Customers in the Retail Setting Essay

Five Types of Customers in the Retail Setting - Essay Example In fact, grabbing customer attention is not a big deal but retaining customer loyalty requires strategy and sound thinking at the top. A satisfied customer often takes pride in becoming a goodwill ambassador for the company. Companies admit that the loyal customer base is often not more than 20 percent, but it is widely believed that often this segment constitutes more than 50 percent of sales for the company1. The loyal customers buy because they simply prefer the shop, feel a sense of belonging to the shop, and find it hard or even impossible to source their goods from other retailers. These loyal customers visit the stores at a specific interval and often buy everything that they need in the outlet. Discount customers form another very important customer segment. A retail store in particular needs to take into account the changing needs and requirements of the customers, depending upon the changing environment, food habits, time management, availability of alternates in the market, increasing awareness about environmentally friendly goods and services etc. This certainly proves to be a dependable strategy for the store to earn the loyalty of the customer while successfully attracting more customers. In addition, providing discounts on different occasions also proves to be a big attraction. Christmas time is one of those occasions when every store puts up billboards announcing the sale and another bonanza for their customers. The sale happens to be a favorite word for customers in general. Then a search starts to look for best bargains which could fetch the customer more value for their money. Though loyalty counts on such occasions as well, because first of all the customers wou ld look towards their favorite store for such announcements, they don’t mind visiting another store delivering quality products at attractive prices.